Swissôtel The Stamford
Turns on the Lights with New Room Management System
“ AccorHotels’ iconic Swissôtel The Stamford is the
first hotel to showcase Interact Hospitality from Signify, which became
the new company name of Philips Lighting as of a few months ago. The
hotel, which is located in Singapore and ranks as one of the largest in
South-East Asia, will reportedly have the new hotel room management system
fully installed in each of its 1,261 guest rooms by the time the hotel
completes its renovation at the end of this year.”
1. What is new? For whom is it new? How new is it?
This new system allows guests to alter lighting,
temperature and make room service requests at the touch of a button. Furthermore,
it helps the hotel staff as it shows them whether a room is occupied, it
provides information to improve the guest experience and allows them to respond
quicker to guest requests.
The main advantage of this system is that it optimizes
operations and save energy:
The lights come on automatically when guests enter the
room; lights, HVAC and other systems shut down to conserve energy when they
leave. The guest room uses artificial intelligence to remember preferences and
know when guests are in or not.
Interact uses an open API that enables its connection
to a variety of hotel systems, so that real-time information can be fed into
everything from housekeeping to engineering systems. This helps make hotel
operations more efficient. It also benefits hotel managers by integrating
lighting, sensors, HVAC and property management systems, allowing them to
monitor their entire property via a single dashboard.
One of the key operational benefits of Interact
Hospitality is energy savings. In hot climates especially, HVAC can consume
more than half of a hotel’s energy use. By using data from occupancy sensors
located in guest rooms and information from PMS’s, Interact Hospitality can
automatically turn down systems – including HVAC and lighting – when rooms are
unoccupied. This allows managers to reduce electricity bills while ensuring
rooms match guest preferences.
2. What type
of innovation?
The new system is a process innovation.
The new system is a process innovation.
3. What can you
find about the background of the innovation? Who was the innovator? Story of
the invention? How has it been generated?
„Interact Hospitality” was developed
by Signify. Signify is a dutch manufacturer of lighting technology based in
Eindhoven that offers lighting products, systems and services.
Depending on the sector or industry they offer different systems (e.g.
Interact City, Interact Office, Interact Retail, Interact Sports etc.)
Reference : https://hoteltechnologynews.com/2018/08/swissotel-stamford-turns-lights-new-room-management-system/
Lea
Müllauer & Stefanie Gumpinger
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