Swissôtel The Stamford Turns on the Lights with New Room Management System

“ AccorHotels’ iconic Swissôtel The Stamford is the first hotel to showcase Interact Hospitality from Signify, which became the new company name of Philips Lighting as of a few months ago. The hotel, which is located in Singapore and ranks as one of the largest in South-East Asia, will reportedly have the new hotel room management system fully installed in each of its 1,261 guest rooms by the time the hotel completes its renovation at the end of this year.”
1. What is new? For whom is it new? How new is it?
This new system allows guests to alter lighting, temperature and make room service requests at the touch of a button. Furthermore, it helps the hotel staff as it shows them whether a room is occupied, it provides information to improve the guest experience and allows them to respond quicker to guest requests.
The main advantage of this system is that it optimizes operations and save energy:
The lights come on automatically when guests enter the room; lights, HVAC and other systems shut down to conserve energy when they leave. The guest room uses artificial intelligence to remember preferences and know when guests are in or not.
Interact uses an open API that enables its connection to a variety of hotel systems, so that real-time information can be fed into everything from housekeeping to engineering systems. This helps make hotel operations more efficient. It also benefits hotel managers by integrating lighting, sensors, HVAC and property management systems,  allowing them to monitor their entire property via a single dashboard.
One of the key operational benefits of Interact Hospitality is energy savings. In hot climates especially, HVAC can consume more than half of a hotel’s energy use. By using data from occupancy sensors located in guest rooms and information from PMS’s, Interact Hospitality can automatically turn down systems – including HVAC and lighting – when rooms are unoccupied. This allows managers to reduce electricity bills while ensuring rooms match guest preferences.


2. What type of innovation?

The new system is a process innovation.

3. What can you find about the background of the innovation? Who was the innovator? Story of the invention? How has it been generated?

„Interact Hospitality” was developed by Signify. Signify is a dutch manufacturer of lighting technology based in Eindhoven that offers lighting products, systems and services.
Depending on the sector or industry they offer different systems (e.g. Interact City, Interact Office, Interact Retail, Interact Sports etc.)
Lea Müllauer & Stefanie Gumpinger

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